Looking for rental property?
Then why not find your next rental property with Cousins – we can guide you to the perfect property which suits your needs and preferences. Find out more below.
Benefit from our high standards & don't settle for less
Then why not find your next rental property with Cousins – we can guide you to the perfect property which suits your needs and preferences. Find out more below.
To expedite your tenancy application we offer a quick & free reference service PRIOR to viewing one of our properties. This will enable your application to be quickly processed (and put you ahead of the competition!) if you decide to apply for the property!
Report a repair online in just a few clicks and we’ll take care of the rest.
The first thing you need to do when facing a maintenance issue is to decide whether or not it is an emergency. An emergency issue would be if the situation is dangerous, life threatening, or may result in an injury or serious damage to the property.
Tenants are responsible for minor DIY jobs such as replacing light bulbs, replacing smoke alarm batteries, and unblocking sinks/bath/toilet. Tenants are also responsible to ensure your home is well ventilated to help avoid condensation. Tenants must pay for a repair problem which falls under their responsibility or any problem they caused, even if the landlord would normally be responsible.
If you can smell gas, call the National Grid on 0800 111 999 in the first instance.
Any electrical fault that poses a risk to your safety or the safety of others.
You should be sure to check your fuses or trip switch and contact your supplier in case there is a fault that they are aware of.
Again, check with your supplier first in case your water mains has been turned off for some reason.
This involves serious water leaks from tanks and pipes that cause significant damage, flooding, that poses a risk to your safety.
Any broken windows or doors that’s compromising the security of your property.
Heating systems failure under any of these circumstances is considered an emergency.
Your landlord is responsible for paying for repairs to the electrical wiring.
Your landlord is responsible for paying for repairs to the gas pipes and boilers.
Your landlord is responsible for paying for repairs to the heating and hot water system.
Your landlord is responsible for paying for repairs to the chimneys and ventilation systems.
Your landlord is responsible for paying for repairs to the sinks, baths, toilets, pipes and drains.
Your landlord is responsible for paying for repairs to the common areas, including entrance halls and stairways.
Your landlord is responsible for paying for repairs to the structure and exterior of the building including walls, stairs, bannisters, roof, external doors and windows.
This is to reserve a property and at the point of moving in will be added to your security deposit.
This covers damages or defaults on the part of the tenant during the tenancy (per tenancy. Rent under £50,000 per year).
